Terms & Conditions

We hope you will book with us to enjoy the courses we offer and look forward to welcoming you here. When you make this booking you are entering an agreement with us. Please read the terms and conditions of booking below.

The price includes your tuition, tea coffee.   2 of your pots to be fired and finished by Kim. It does not include posting your pots to you. Should you choose more than 2  pots which you would like to be finished, we charge £4 per pot and will collect this from you at the end of the day.

We cannot be held responsible for any pots that crack or explode in the kiln (this is unusual). Money paid for firing is non refundable. We will only keep hold of pots made for 3 months. You must claim/collect them within this time frame.

Postage and packaging for pots is £10 for 2 pots and £3 per extra pot. If you collect your pot in person, please bring packaging with you.

Vouchers bought as gifts will only be valid for the calendar year. To secure your reservation for a course we take full payment in advance by BACS payments.

Cancellation If, due to unforeseen circumstances we are forced to cancel a workshop we will offer you the choice of an available place on any of our future workshops, or a full refund. With regard to bad weather such as snowy conditions we will only cancel the course if the conditions locally become unsurpassable. Weather elsewhere in the country will not affect the decision.

Your full payment NON REFUNDABLE. If you cancel more than 6 weeks before the start of the course we can try to re book you onto a different course. If you cancel less than 6 weeks before the start of the course the entire fee is forfeit unless we can re-book the place. Should we re-fill the place we will re book you onto a different date.

Cancellation of pottery courses  must be sent in writing by email to kim@rokipottery.co.uk